Pricing
Rate floors that survive a slow week
A floor is only useful if the desk will walk away. Here is how we set one with owners without leaving trucks empty by habit.
Desk notes
Insights from the operations floor.
Rate floors, empty miles, packets, and contracts — written for owners, not for a load board.
Operations
Deadhead is usually a planning error
Empty miles are rarely a surprise. They are a missing reload conversation while the current load is still live.
Paperwork
Broker packets without the runaround
Loads die in onboarding, not on the rate. Keep a packet that a credit department can accept on the first send.
Business
You are not a percentage product
A cut of every load rewards volume. A weekly desk rewards profit. Those incentives are not the same.